Terms of Service
OVERVIEW
Welcome to Rustic Scribe Crafts. When we say "we," "us," or "our," we mean Rustic Scribe Crafts, the company behind this store and website. We aim to give you a curated shopping experience, and our Services run on Shopify.
These Terms of Service, along with any policies we mention, explain your rights and responsibilities when you use our Services.
Please read these Terms of Service carefully. They include important details about your legal rights, such as warranty disclaimers and limits on our liability.
When you use our Services, you agree to these Terms of Service and our Privacy Policy [LINK]. If you do not agree, please do not use our Services.
ACCESS AND ACCOUNT
By agreeing to these Terms, you confirm that you are of legal age in your state or province. You also agree that any minor dependents using the Services on your devices have your permission to do so.
To use our Services, you may need to provide your email address and billing, payment, and shipping details.
You promise that all the information you provide is accurate, up to date, complete, and that you are allowed to share it.
You are responsible for keeping your account details secure and for everything that happens under your account. You cannot transfer, sell, or give your account to anyone else.
NATURE OF OUR PRODUCTS
We aim to provide accurate information on product listings, pricing, stock, and services online. All items are handcrafted in small batches. Variations in wood grain, pattern, size, color, and finish are normal and part of what makes each piece unique. How products look may vary depending on your device and its settings. Measurements are approximate, and no two items will ever be identical. We cannot guarantee that a product’s appearance or quality will always match your expectations or the images on our website. Product descriptions can change at any time without notice. We may also stop offering certain products or limit how many are available to anyone, anywhere, at our discretion.
USE AND CARE
Customers are responsible for following the care instructions provided with their product. Damage caused by misuse, improper care, neglect, or exposure to water/heat/harsh cleaning products is not covered.
ORDERS
When you place an order, you are making an offer to buy. Rustic Scribe Crafts can accept or decline your order. We only accept orders after your payment has been confirmed and processed. Please check your order before submitting, as you may not be able to cancel it once it has been accepted. If we do not accept, change, or cancel your order, we will try to let you know using the contact details we have for you. We accept the payment methods shown at checkout, including Shopify Payments, Shop Pay, PayPal, and Interac e-Transfer. For Interac E-transfer orders, payment must be received within the timeframe stated at checkout, or the order may be canceled. Your purchases are eligible for return or exchange only in accordance with our Refund Policy [LINK].
You agree that you are buying products for your own personal or household use, not for resale or export.
PRICES AND BILLING
Prices, discounts, and promotions are subject to change at any time without notice. The price you pay is the one shown in your confirmation email when you order. Unless otherwise stated, prices do not include taxes, shipping, handling, customs, or import fees.
Online prices may differ from those in physical stores or third-party shops. Promotions can change prices and have their own rules. If there is a conflict, the promotion rules apply.
You agree to provide us with accurate purchase, payment, and account information, including your email address and payment details, and to update them as needed so we can process your orders and contact you if necessary.
You confirm that your credit card details are correct, that you are authorized to use the card, that your card issuer will honor the charges, and that you will pay all listed prices, including shipping, handling, and any taxes.
RELATIONSHIP WITH SHOPIFY
[NOTE TO MERCHANT: This section accurately characterizes Shopify’s relationship with your store and should not be removed or modified.]
Rustic Scribe Crafts uses Shopify to run our Services, but all sales are made directly with us. By using our Services, you agree that Shopify is not responsible for any sales, injuries, damages, or losses related to your purchases. You also agree to release Shopify and its affiliates from any claims that come from your transactions with Rustic Scribe Crafts.
PRIVACY POLICY
All personal information we collect through our Services is covered by our Privacy Policy [LINK], and some information may also be covered by Shopify’s Privacy Policy. By using our Services, you confirm that you have read these policies.
Because our Services are hosted by Shopify, Shopify collects and processes personal information to provide and improve the Services. Your information may be shared with Shopify and third parties in other countries. Please check our privacy policy [LINK] for more details on how we use your information.
FEEDBACK
If you send us any ideas, suggestions, feedback, reviews, or other content ("Feedback"), you give us a permanent, worldwide, royalty-free license to use, share, or change that Feedback for any purpose, including commercial use. We may use this license to run, improve, and promote our Services and meet our obligations under these Terms.
You confirm that you own or have the rights to all Feedback, have not shared any compensation or incentives, and that your Feedback follows these Terms. We do not have to keep your feedback confidential, pay you, or respond to your Feedback.
We may choose to monitor, edit, or remove Feedback that we find unlawful, offensive, or that violates intellectual property rights or these Terms. However, we are not required to do this.
You agree that your Feedback will not violate anyone else’s rights or include unlawful, abusive, or obscene content, viruses, or malware. Please do not use a fake email address or mislead us or others about where your Feedback comes from. You are fully responsible for your Feedback and its accuracy. We are not responsible for Feedback posted by you or others.
ERRORS, INACCURACIES, AND OMISSIONS
Sometimes, information about our Services may contain errors or missing details in product descriptions, prices, promotions, or availability. We can correct these and change or cancel orders at any time, even after you place your order.
WAIVER; ENTIRE AGREEMENT
The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this site or in respect to the Service constitutes the entire agreement and understanding between you and us and governs your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.
GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the federal and state or territorial courts in the jurisdiction where Rustic Scribe Crafts is headquartered. You and Rustic Scribe Crafts consent to venue and personal jurisdiction in such courts.
CHANGES TO TERMS OF SERVICE
You can access the latest version of our Terms of Service on this page. replace these Terms at our discretion by posting updates on our website. Please check our site periodically for changes. We will notify you of significant changes as required by law. Continued use of the Services after changes means you accept the updated Terms.
CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at support@rusticscribecrafts.com.
Our contact information is posted below:
Rustic Scribe Crafts
Address: 3922 Claxton Loop Southwest, Edmonton, Alberta, Canada T6W 1Y6
+1 780-257-6002