Privacy policy

Last updated: May 27, 2026

Introduction
We care about your privacy and information security at Rustic Scribe Crafts. We operate this store and website, along with related features, tools, products, and services, to offer you a curated shopping experience. Our services are powered by Shopify. This Privacy Statement explains how we collect, use, and share your information when you visit, shop with us, or get in touch.
If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please take a moment to read this Privacy Policy. By using our services, you agree that you understand how we collect, use, and share your information as described here.

Personal Information We Collect or Process
Personal information is any data that identifies you or can be linked to you or another person. This does not include anonymous or de-identified data that cannot be traced back to you. We may collect or use these types of information, including inferences, based on how you use our services, your location, and as permitted or required by law:
• Contact details, including your name, address, billing address, shipping address, phone number, and email address.
• Financial information, including credit card, debit card, and financial account numbers, payment card information, financial account information, transaction details, form of payment, payment confirmation, and other payment details.
• Account information, including your username, password, security questions, preferences, and settings.
• Transaction information, including the items you view, put in your cart, add to your Wishlist, or purchase, return, exchange, or cancel, and your past transactions.
• Communications with us, including the information you include in communications with us, for example, when sending a customer support inquiry.
• Device information, including information about your device, browser, or network connection, your IP address, and other unique identifiers.
• Usage information, such as details about how and when you interact with or navigate the Services. This also includes demographic and preference information, as well as data provided through surveys, offers, or website features.

Personal Information Sources
We collect your personal information to manage your account, process your orders, provide services, and improve your shopping experience. This can include:
• Directly from you, including when you create an account, visit or use the services, communicate with us, or otherwise provide us with your personal information.
• Automatically through the Services, including from your device when you use our products or services or visit our websites, and using cookies and similar technologies;
• From our service providers, including when we engage them to enable certain technology, and when they collect or process your personal information on our behalf;
• From our partners or other third parties.

How We Use Your Personal Information
Depending on how you interact with us or which of the Services you use, we may use personal information for the following purposes:
• Provide, Tailor, and Improve the Services. We use your personal information to provide you with the Services, including to perform our contract with you, to process your payments, to fulfill your orders, to remember your preferences and items you are interested in, to send notifications to you related to your account, to process purchases, returns, exchanges or other transactions, to create, maintain and otherwise manage your account, to arrange for shipping, to facilitate any returns and exchanges, to enable you to post reviews, and to create a customized shopping experience for you, such as recommending products related to your purchases. This may include using your personal information to better tailor and improve the Services.
• Marketing and Advertising. We use your personal information for marketing and promotional purposes, such as to send marketing, advertising, and promotional communications by email, text message, or postal mail, and to show you online advertisements for products or services on the Services or other websites, including based on items you previously have purchased or added to your cart and other activity on the Services.
• Security and Fraud Prevention. We use your personal information to authenticate your account, provide a secure payment and shopping experience, detect, investigate, or act on possible fraudulent, illegal, unsafe, or malicious activity, protect public safety, and secure our services. If you choose to use the Services and register an account, you are responsible for keeping your account credentials safe. We strongly recommend that you do not share your username, password, or any other access details with anyone.
• Communicating with You. We use your personal information to provide customer support, respond to you, deliver effective services, and maintain our business relationship with you.
• Legal Reasons. We use your personal information to comply with applicable law or respond to valid legal process, including requests from law enforcement or government agencies, to investigate or participate in civil discovery, potential or actual litigation, or other adversarial legal proceedings, and to enforce or investigate potential violations of our terms or policies.

How We Disclose Personal Information
In certain circumstances, we may disclose your personal information to third parties for legitimate purposes, subject to this Privacy Policy. Such circumstances may include:
• With Shopify, vendors and other third parties who perform services on our behalf (e.g., IT management, payment processing, data analytics, customer support, cloud storage, fulfillment, and shipping).
• With business and marketing partners to provide marketing services and advertise to you. For example, we use Shopify to support personalized advertising with third-party services based on your online activity with different merchants and websites. Our business and marketing partners will use your information in accordance with their own privacy notices. Depending on where you reside, you may have a right to direct us not to share information about you with merchants and websites to show you targeted advertisements and marketing based on your online activity.
• When you direct, request us, or otherwise consent to our disclosure of certain information to third parties, such as to ship your products or through your use of social media widgets or login integrations.
• With our affiliates or otherwise within our corporate group.
• In connection with a business transaction such as a merger or bankruptcy, to comply with any applicable legal obligations (including to respond to subpoenas, search warrants, and similar requests), to enforce any applicable terms of service or policies, and to protect or defend the Services, our rights, and the rights of our users or others.

Relationship with Shopify
Shopify hosts our services and collects your personal information when you use our site. This helps them provide and improve their services. The information you give us will be sent to Shopify and other parties in countries outside your own. Some Shopify features depend on how you interact with our store and other merchants. In these cases, Shopify manages your personal information and answers your questions. To learn more, visit the Shopify Consumer Privacy Policy. Depending on your location, you can manage your rights at the Shopify Privacy Portal.

Third Party Websites and Links
Our services may have links to third-party websites or platforms. If you visit sites we do not control, please check their privacy and security policies. We cannot guarantee or be responsible for their privacy, security, or the accuracy of their information. Anything you share in public or semi-public places, like social networks, may be seen by others. Third parties may use this information without limits. Including these links does not mean we endorse these sites or their owners unless we say so.
Use of third-party services is at your own risk.

Security and Retention of Your Information
No security system is perfect. We cannot guarantee complete security. Information you send us might not be secure during transmission. Please avoid sending sensitive or confidential information over insecure channels. We retain your personal information as long as needed to manage your account and provide services. We also keep it to meet legal requirements, resolve disputes, or enforce our contracts and policies.

Limitation of Liability
TO THE FULLEST EXTENT PROVIDED BY LAW, IN NO CASE SHALL Rustic Scribe Crafts, OUR PARTNERS, DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, SERVICE PROVIDERS OR LICENSORS, OR THOSE OF SHOPIFY AND ITS AFFILIATES, BE LIABLE FOR ANY INJURY, LOSS, CLAIM, OR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND, INCLUDING, WITHOUT LIMITATION, LOST PROFITS, LOST REVENUE, LOST SAVINGS, LOSS OF DATA, REPLACEMENT COSTS, OR ANY SIMILAR DAMAGES, WHETHER BASED IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY OR OTHERWISE, ARISING FROM YOUR USE OF ANY OF THE SERVICES OR ANY PRODUCTS PROCURED USING THE SERVICES, OR FOR ANY OTHER CLAIM RELATED IN ANY WAY TO YOUR USE OF THE SERVICES OR ANY PRODUCT, INCLUDING, BUT NOT LIMITED TO, ANY ERRORS OR OMISSIONS IN ANY CONTENT, OR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF THE SERVICES OR ANY CONTENT (OR PRODUCT) POSTED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE VIA THE SERVICES, EVEN IF ADVISED OF THEIR POSSIBILITY.

Indemnification
You agree to indemnify, defend and hold harmless Rustic Scribe Crafts, Shopify, and our affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from any losses, damages, liabilities or claims, including reasonable attorneys’ fees, payable to any third party due to or arising out of (1) your breach of these Terms of Service or the documents they incorporate by reference, (2) your violation of any law or the rights of a third party, or (3) your access to and use of the Services.
We will notify you of any indemnifiable claim, provided that a failure to promptly notify will not relieve you of your obligations unless you are materially prejudiced. We may control the defense and settlement of such a claim at your expense, including choice of counsel, but we will not settle any claim requiring non-monetary obligations from you without your consent (not to be unreasonably withheld). You will cooperate in the defense of indemnified claims, including by providing relevant documents.

Termination
We may terminate this agreement or your access to the Services (or any part thereof) in our sole discretion at any time without notice, and you will remain liable for all amounts due up to and including the date of termination.
The following sections will continue to apply following any termination: Intellectual Property, Feedback, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver, Entire Agreement, Assignment, Governing Law, Privacy Policy, and any other provisions that by their nature should survive termination.

Cookies, Web Beacons, and Analytics
We use cookies and web beacons to improve our website, track your sessions, and personalize your experience. You can turn off cookies in your browser, but some features may not work as well. We may also use Google Analytics and Google AdWords. For more details, see Google's Privacy Statement.

Wholesale Terms Agreement
• Wholesale accounts are approved retailers only
• Minimum order quantities apply
• Payment terms and shipping costs outlined upon account approval
• Custom products or pricing may require separate agreements
• Rustic Scribe Crafts reserves the right to revoke wholesale privileges for breach of terms

Your Rights and Choices
Depending on where you live, you may have some or all the rights listed below regarding your personal information. These rights are not absolute and may only apply in certain situations. Sometimes, we may have to decline your request as allowed by law.
• Right to Access / Know. You may have the right to request access to the personal information we hold about you.
• Right to Delete. You may have a right to request that we delete personal information we maintain about you.
• Right to Correct. You may have a right to request that we correct inaccurate personal information we maintain about you.
• Right of Portability. You may have the right to receive a copy of the personal information we hold about you and to request that we transfer it to a third party, in certain circumstances and subject to certain exceptions.
• Managing Communication Preferences. We may send you promotional emails, but you can unsubscribe at any time using the link in our emails. If you unsubscribe, we may still send you non-promotional emails about your account or orders.
You can use any of these rights through our services or by contacting us using the details below. To learn more about how Shopify uses your personal information and your rights, including those related to data handled by Shopify, visit https://privacy.shopify.com/en.
We will not treat you differently if you use any of these rights. We may need to confirm your identity before handling your requests, as required by law. You can also appoint someone to act on your behalf, but we will need proof that you have authorized them and may ask you to verify your identity. We will respond to your request as quickly as the law requires.

INTELLECTUAL PROPERTY
Our Services, including trademarks, brands, text, displays, images, graphics, product reviews, video, audio, and their design, selection, and arrangement, are owned by Rustic Scribe Crafts, its affiliates, or licensors, and are protected by Canadian copyright and other intellectual property laws. These Terms permit you to use the Services for personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works, publicly display, perform, republish, download, store, or transmit any material on the Services without our prior written consent. Except as expressly provided, nothing in these Terms grants a license or rights under any patent, trademark, copyright, or other intellectual property of Rustic Scribe Crafts, Shopify, or any third party. Unauthorized use of the Services may violate federal and state intellectual property laws. All rights not expressly granted are reserved by Rustic Scribe Crafts.
Rustic Scribe Crafts’s names, logos, product and service names, designs, and slogans are trademarks of Rustic Scribe Crafts, its affiliates, or licensors. You must not use such trademarks without prior written permission from Rustic Scribe Crafts. Shopify’s name, logo, product and service names, designs, and slogans are trademarks of Shopify. All other names, logos, product and service names, designs, and slogans on the Services are trademarks of their respective owners.
All content on this website, including text, designs, images, logos, graphics, software, and materials, is the intellectual property of Rustic Scribe Crafts and its licensors. You may not reproduce, copy, modify, or distribute any content without written permission.

International Transfers
Please note that we may transfer, store, and process your personal information in countries outside your home country. If your personal information is outside the European Economic Area or the United Kingdom, we will rely as relevant on recognized transfer procedures like the European Commission’s Standard Contractual Clauses or any equivalent contracts issued by the relevant competent authority of the UK, unless the data transfer is to a country determined to provide an adequate level of protection.

Children’s Data
The Services are not intended to be used by children, and we do not knowingly collect any personal information about children under the age of majority in your jurisdiction. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the contact details set out below to request that we delete it. As of the Effective Date of this Privacy Policy, we do not have actual knowledge that we “share” or “sell” (as those terms are defined in applicable law) personal information of individuals under 16 years of age.

Complaints
If you have any complaints about how we process your personal information, please contact us using the details below. Depending on where you live, you may have the right to appeal our decision by contacting us using the contact details set out below, or by lodging your complaint with your local data protection authority.

Legal Disclaimer: Changes to This Privacy Policy
The content on this website is for general information only. While we try to keep it accurate, Rustic Scribe Crafts does not guarantee that all information is complete or reliable. We may update the website content at any time without notice. This Privacy Statement may also be updated from time to time to reflect changes in our practices or for legal reasons. Updates will be posted here, and we will update the “Last Updated” date and provide any required notice.
Since our services are hosted by Shopify, Shopify collects and uses your personal information when you use our services to help provide and improve our offerings. The information you give us will be sent to Shopify and third parties in countries outside your own so we can deliver services to you. For more details on how Shopify and our partners use your personal information, please see our privacy policy [LINK].

Copyright Notice
© [2026] Rustic Scribe Crafts. All Rights Reserved.

Contact Us
If you have questions about our privacy practices or this Privacy Policy, or wish to exercise your rights, please contact us:
Email us: support@rusticscribecrafts.com.
Rustic Scribe Crafts
Address: 3922 Claxton Loop Southwest, Edmonton, Alberta, Canada T6W 1Y6

+1 780-257-6002